General Return Policy

We stand behind our products, and guarantee your satisfaction.

Have an issue with a product you’ve purchased from Nature’s Emporium? No problem! Simply return it – with a receipt – and we’ll exchange or refund the product for your full purchase price, provided it falls within the restrictions listed below. 

STORE WIDE:

  • No refunds without receipt
  • No exchanges or refunds after 30 days of purchase
  • No returns on 'professional lines' of Vitamins, Supplements, Herbs or Homeopathics. Please ask an associate for details.
  • No returns on items marked ‘final sale’

Vitamins, Supplements/Health & Beauty

  • No returns on 'professional lines' of Vitamins, Supplements, Herbs or Homeopathics. Please ask an associate for details.
  • No refunds without receipt
  • No exchanges or refunds after 30 days of purchase
  • Store credit will be issued only for unopened product without a receipt

Grocery

  • No refunds without receipt
  • No exchanges or refunds after 30 days of purchase
  • Store credit will be issued only for unopened product without a receipt

Perishable Items (including dairy, frozen, meat, deli, kitchen, produce)

  • no exchanges and/or refunds after 7 days of purchase
  • no refunds without receipt

Other

  • no returns on clothing
  • no returns on books, charts or magazines
  • no returns on used houseware items
  • all marked down items are Final Sale

Join a Holistic Nutritionist on a FREE Store Tour!

Our team of Registered Holistic Nutritionists On-Duty will help you make the most of your visit to Nature's. Your free 1-on-1 store tour includes helpful nutrition tips, dietary advice for those dealing with food sensitivities, plus the inside scoop on must-try products! 

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