COVID-19 Updates

Maple Location Reopened

President & Co-Founder

President & Co-Founder

I’m very happy to welcome our Maple team back to work today, May 25.

A little over two weeks ago, we announced that three of our team members at the Maple location tested positive for COVID-19. Out of an abundance of caution, we made the decision to close this store temporarily to allow our team members to go into self-quarantine. Two of the affected staff, thankfully, did not exhibit any symptoms and the third has been released from the hospital. That person is now recovering at home.

Additionally, no one else on our team in Maple reported testing positive for the virus.

Our Maple store has been closed since May 8th. We have used the last few weeks to complete some renovations to the store in preparation for our reopening today.

Professional Cleaning

Every inch of our store, products on the shelves, and products in refrigerators have been thoroughly cleaned and disinfected. This will ensure our team comes back to a healthy and safe work environment, and that you come back to a safe place to shop.

In-Store Renovations

During the closure, we completed some store renovations that will help in our efforts to create the safest work and shopping environment possible. We installed new flooring in some parts of the store along with a few other updates.

New Face Mask Policy

Our Face Mask Policy will be active starting May 25 at our Maple and Woodbridge locations and at our Newmarket and Burlington locations as of May 26.

Moving forward, all team members and customers will be required to wear a face mask/face covering inside our locations. Following strong recommendations from the province’s health officials, we believe this update to our health and safety protocols will help us in our ongoing efforts to provide safe and healthy work and shopping environments. We thank you in advance for understanding and for your support.

As part of this policy:

  • All team members will be required to wear a protective mask at all times during work.
  • All customers will be required to wear a face mask to enter the store and while shopping.
    • Customers who refuse to wear a face mask or who cannot wear one due to health reasons will not be able to enter the store.

One-Way Shopping Aisles – Maple

In an effort to maintain physical distancing amongst team members and customers, we have installed floor decals at the Maple store to create one-way shopping aisles throughout the stores. One-way shopping aisles will go into effect at our other locations in the coming weeks.

We believe these updates to our health and safety protocols will help us in our ongoing efforts to provide safe and healthy work and shopping environments. We thank you in advance for understanding and for your support.

Please join me in welcoming the Maple team back and to wishing our team member recovering at home a speedy recovery back to health.

Yours in health,
Joe D’Addario
President & Co-Founder